Benefits

Guest communication for events & festivals – via WhatsApp

We at heyteo answer guest enquiries before, during and after the event
and proactively engage visitors proactively – with information, reminders, VIP upgrades or specials.
Automated, personal and available 24/7.

Download Event Best Practices

Lots of messages. Little time. High pressure.

Especially before events and during peak times, inquiries explode:
Tickets, admission, times, timetable, location.
The team loses valuable time answering routine questions – even before the event begins.

heyteo automatically informs guests via WhatsApp:
Start time, admission, tickets, last-minute information.
No phone calls. No stress. No manual replies.
Greater clarity for the team.
Better experience for the guests.

heyteo automatically informs guests via WhatsApp:
Start time, admission, tickets, last-minute information.
No phone calls. No stress. No manual replies.
Greater clarity for the team.
Better experience for the guests.

Questions arise. Answers must come immediately.

Especially at events, guests are often unsure:
Where can I store my belongings?
What is allowed in the locker?
How long can I use it?

Automated responses for lockers, process and organisation –
clear, immediate and reliable via WhatsApp.

Automated responses for lockers, process and organisation –
clear, immediate and reliable via WhatsApp.

Small questions. Big crowds.

Before and during an event, guests keep asking the same questions:
What food is available?
Are there vegetarian or vegan options?
Where are the food stalls?

Automated replies about food options, vegetarian options and process –
directly via WhatsApp.

Automated replies about food options, vegetarian options and process –
directly via WhatsApp.

Who is playing when? Where exactly? From when is it open?

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.
These follow-up questions cost time, nerves and tie up crew and organisation.

Automated answers about artists, set times and stages –
quickly, clearly and reliably via WhatsApp.

Automated answers about artists, set times and stages –
quickly, clearly and reliably via WhatsApp.

AUTOMATION

No app downloads for guests, optimal comfort.

WhatsApp has the highest open rates of all communication channels.

With WhatsApp's 98% message open rates, you get fast and efficient guest communication. Guests can easily get answers, make booking changes, and handle reservations or online check-in and check-out. Our virtual concierge is there for you around the clock and works with guests from before arrival until after departure, significantly relieving your staff.

Integration

integrate heyteo easily

Integration

integrate heyteo easily

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus, and E-guma. We’d also be happy to get to know your providers.

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus, and E-guma. We’d also be happy to get to know your providers.

Customer Feedback

It’s like we’ve got a new team member — with no extra effort.

Nathalie Hensel

Managing Director, Old Fashion

Customer Feedback

It’s like we’ve got a new team member — with no extra effort.

Nathalie Hensel

Managing Director, Old Fashion

Customer Feedback

It’s like we’ve got a new team member — with no extra effort.

Nathalie Hensel

Managing Director, Old Fashion

Added value

Bonus features

With heyteo, you don’t just use the core features, but also bonus features to get the maximum possible value from your AI.

Fully managed

We're always by your side. While you take care of your guests, we make sure heyteo conversations run smoothly and reliably.

Fully managed

We're always by your side. While you take care of your guests, we make sure heyteo conversations run smoothly and reliably.

GDPR/DSG compliant

heyteo fully meets all compliance requirements from the ground up.

GDPR/DSG compliant

heyteo fully meets all compliance requirements from the ground up.

Dashboard

heyteo shows you how efficient your service is, what feedback your guests give, how satisfied they are — and what your upselling performance looks like.

Dashboard

heyteo shows you how efficient your service is, what feedback your guests give, how satisfied they are — and what your upselling performance looks like.

Comparison

Without vs. with heyteo

With heyteo, your workflow becomes faster, smarter, and fully automated.

with heyteo

without heyteo

Available 24/7

All Languages

AI Integration

Proactive guest engagement

Data & Insights

Guest Support

Guest communication for events & festivals – via WhatsApp

Especially before events and during peak times, inquiries explode:
Tickets, admission, times, timetable, location.
The team loses valuable time answering routine questions – even before the event begins.

Especially before events and during peak times, inquiries explode:
Tickets, admission, times, timetable, location.
The team loses valuable time answering routine questions – even before the event begins.

Especially at events, guests are often unsure:
Where can I store my belongings?
What is allowed in the locker?
How long can I use it?

Especially at events, guests are often unsure:
Where can I store my belongings?
What is allowed in the locker?
How long can I use it?

Before and during an event, guests keep asking the same questions:
What food is available?
Are there vegetarian or vegan options?
Where are the food stalls?

Before and during an event, guests keep asking the same questions:
What food is available?
Are there vegetarian or vegan options?
Where are the food stalls?

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.
These follow-up questions cost time, nerves and tie up crew and organisation.

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.
These follow-up questions cost time, nerves and tie up crew and organisation.

No app downloads for guests, optimal comfort.

No app downloads for guests, optimal comfort.

integrate heyteo easily

integrate heyteo easily

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

Bonus features

Fully managed

Fully managed

GDPR/DSG compliant

GDPR/DSG compliant

Dashboard

Dashboard

Without vs. with heyteo

The number one in guest communication.

The number one in guest communication.

Guest communication for events & festivals – via WhatsApp

Especially before events and during peak times, inquiries explode:Tickets, admission, times, timetable, location.The team loses valuable time answering routine questions – even before the event begins.

Especially before events and during peak times, inquiries explode:Tickets, admission, times, timetable, location.The team loses valuable time answering routine questions – even before the event begins.

Especially at events, guests are often unsure:Where can I store my belongings?What is allowed in the locker?How long can I use it?

Especially at events, guests are often unsure:Where can I store my belongings?What is allowed in the locker?How long can I use it?

Before and during an event, guests keep asking the same questions:What food is available?Are there vegetarian or vegan options?Where are the food stalls?

Before and during an event, guests keep asking the same questions:What food is available?Are there vegetarian or vegan options?Where are the food stalls?

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.These follow-up questions cost time, nerves and tie up crew and organisation.

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.These follow-up questions cost time, nerves and tie up crew and organisation.

No app downloads for guests, optimal comfort.

No app downloads for guests, optimal comfort.

integrate heyteo easily

integrate heyteo easily

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

Bonus features

Fully managed

Fully managed

GDPR/DSG compliant

GDPR/DSG compliant

Dashboard

Dashboard

Without vs. with heyteo

Especially before events and during peak times, inquiries explode:
Tickets, admission, times, timetable, location.
The team loses valuable time answering routine questions – even before the event begins.

Especially before events and during peak times, inquiries explode:
Tickets, admission, times, timetable, location.
The team loses valuable time answering routine questions – even before the event begins.

Especially at events, guests are often unsure:
Where can I store my belongings?
What is allowed in the locker?
How long can I use it?

Especially at events, guests are often unsure:
Where can I store my belongings?
What is allowed in the locker?
How long can I use it?

Before and during an event, guests keep asking the same questions:
What food is available?
Are there vegetarian or vegan options?
Where are the food stalls?

Before and during an event, guests keep asking the same questions:
What food is available?
Are there vegetarian or vegan options?
Where are the food stalls?

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.
These follow-up questions cost time, nerves and tie up crew and organisation.

Before and during an event, guests are constantly asking questions about the timetable, stages and opening hours.
These follow-up questions cost time, nerves and tie up crew and organisation.