Hospitality reimagined.

heyteo takes care of communication, reservations and upselling –
so your team has time again for genuine service.

heyteo handles communication, reservations, and upselling –
so your team has time again for real service.

Good day, this is the concierge of the Del Pierro Restaurant 🍷
We have just noticed a missed call from your number.
How may I help you?

heyteo answer

Good day, this is the concierge of the Del Pierro Restaurant 🍷
We have just noticed a missed call from your number.
How may I help you?

heyteo answer

Oh, hello! I would like to reserve a table for

this evening, for 2 people at 7:30 PM.

Guest Daniel

Oh, hello! I would like to reserve a

table for

this evening,

2 people at 19:30.

Guest Daniel

Oh, hello! I would like to reserve a table for

this evening, for 2 people at 7:30 PM.

Guest Daniel

Of course! 😊
We still have tables available at 19:30.
Would you prefer to sit in the conservatory or in the main restaurant?

heyteo answer

Conservatory, please!

Guest Daniel

Conservatory, please!

Guest Daniel

We look forward to your visit today at 19:30 at Del Pierro.
May I show you our recommendation menu in advance? 🍝

heyteo answer

Missed calls – lost guests.

Call-to-Chat

Our digital concierge detects missed calls and responds immediately via WhatsApp – friendly, personal, multilingual (call to chat).
That way, no table stays empty and no guest goes unattended.
We understand all languages, even ''Swiss German''!
Reservations can be confirmed directly in the chat – simply, personally, and without waiting.

Our digital concierge detects missed calls and responds immediately via WhatsApp – friendly, personal, multilingual (call to chat).
That way, no table stays empty and no guest goes unattended.
We understand all languages, even ''Swiss German''!
Reservations can be confirmed directly in the chat – simply, personally, and without waiting.

Forgotten guests – missed opportunities.

Many restaurants lose contact with their guests as soon as they leave the restaurant.

heyteo Solution: our digital concierge remembers previous guests and appointments – and proactively gets in touch when it makes sense.
So a “one-time guest” becomes a returning regular guest.
Recurring campaigns: example birthday: heyteo automatically congratulates your guests; you decide whether you would like to offer your guests something for it.
Event promotion: heyteo draws attention to your special events.

heyteo Solution: our digital concierge remembers previous guests and appointments – and proactively gets in touch when it makes sense.
So a “one-time guest” becomes a returning regular guest.
Recurring campaigns: example birthday: heyteo automatically congratulates your guests; you decide whether you would like to offer your guests something for it.
Event promotion: heyteo draws attention to your special events.

Too few reviews – too little visibility.

Many restaurants don’t actively ask for reviews—and miss out on reach.

heyteo periodically asks for feedback:
We help you collect customer reviews and give you a complete overview of all feedback.
So honest feedback becomes quality improvement,
and satisfied guests become visible stars on Google.

heyteo periodically asks for feedback:
We help you collect customer reviews and give you a complete overview of all feedback.
So honest feedback becomes quality improvement,
and satisfied guests become visible stars on Google.

Always the same questions – always less time.

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …
Guests still phone, even though all the info is already on the website –
because it’s easier to ask than to search

heyteo takes care of exactly that:
answers frequently asked questions automatically, in a friendly way and in multiple languages –
instantly, without the phone ringing.

In cases such as reservations for more than six people or questions we cannot answer, automatically an email is sent to the team.
That way your team stays focused – and service stays relaxed.

heyteo takes care of exactly that:
answers frequently asked questions automatically, in a friendly way and in multiple languages –
instantly, without the phone ringing.

In cases such as reservations for more than six people or questions we cannot answer, automatically an email is sent to the team.
That way your team stays focused – and service stays relaxed.

AUTOMATION

No app downloads for guests, optimal comfort.

Your guests are on WhatsApp, where are you?

With WhatsApp's 98% message open rates, you get fast and efficient guest communication. Guests can easily get answers, make booking changes, and handle reservations or online check-in and check-out. Our virtual concierge is there for you around the clock and works with guests from before arrival until after departure, significantly relieving your staff.

Integration

Integrate heyteo easily:

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

Integration

Integrate heyteo easily:

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

Customer Feedback

It’s like we’ve got a new team member — with no extra effort.

Nathalie Hensel

Managing Director, Old Fashion

Customer Feedback

It’s like we’ve got a new team member — with no extra effort.

Nathalie Hensel

Managing Director, Old Fashion

Customer Feedback

It’s like we’ve got a new team member — with no extra effort.

Nathalie Hensel

Managing Director, Old Fashion

Added value

Bonus features

With heyteo, you don’t just use the core features, but also bonus features to get the maximum possible value from your AI.

Fully managed

We're always by your side. While you take care of your guests, we make sure heyteo conversations run smoothly and reliably.

Fully managed

We're always by your side. While you take care of your guests, we make sure heyteo conversations run smoothly and reliably.

GDPR/DSG compliant

heyteo fully meets all compliance requirements from the ground up.

GDPR/DSG compliant

heyteo fully meets all compliance requirements from the ground up.

Dashboard

heyteo shows you how efficient your service is, what feedback your guests give, how satisfied they are — and what your upselling performance looks like.

Dashboard

heyteo shows you how efficient your service is, what feedback your guests give, how satisfied they are — and what your upselling performance looks like.

Comparison

Without vs. with heyteo

With heyteo, your workflow becomes faster, smarter, and fully automated.

with heyteo

without heyteo

Available 24/7

All Languages

AI Integration

Proactive guest engagement

Data & Insights

Guest Support

Hospitality reimagined.

Call-to-Chat

Call-to-Chat

Call-to-Chat

Many restaurants lose contact with their guests as soon as they leave the restaurant.

Many restaurants lose contact with their guests as soon as they leave the restaurant.

Many restaurants don’t actively ask for reviews—and miss out on reach.

Many restaurants don’t actively ask for reviews—and miss out on reach.

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …
Guests still phone, even though all the info is already on the website –
because it’s easier to ask than to search

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …
Guests still phone, even though all the info is already on the website –
because it’s easier to ask than to search

No app downloads for guests, optimal comfort.

No app downloads for guests, optimal comfort.

Integrate heyteo easily:

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

Integrate heyteo easily:

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

Bonus features

Fully managed

Fully managed

GDPR/DSG compliant

GDPR/DSG compliant

Dashboard

Dashboard

Without vs. with heyteo

The number one in guest communication.

The number one in guest communication.

Hospitality reimagined.

Call-to-Chat

Call-to-Chat

Call-to-Chat

Many restaurants lose contact with their guests as soon as they leave the restaurant.

Many restaurants lose contact with their guests as soon as they leave the restaurant.

Many restaurants don’t actively ask for reviews—and miss out on reach.

Many restaurants don’t actively ask for reviews—and miss out on reach.

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …Guests still phone, even though all the info is already on the website –because it’s easier to ask than to search

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …Guests still phone, even though all the info is already on the website –because it’s easier to ask than to search

No app downloads for guests, optimal comfort.

No app downloads for guests, optimal comfort.

Integrate heyteo easily:We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

Integrate heyteo easily:We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

It’s like we’ve got a new team member — with no extra effort.

Bonus features

Fully managed

Fully managed

GDPR/DSG compliant

GDPR/DSG compliant

Dashboard

Dashboard

Without vs. with heyteo

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …
Guests still phone, even though all the info is already on the website –
because it’s easier to ask than to search

heyteo answers 90% of enquiries automatically. Dress code, parking, allergies, opening hours …
Guests still phone, even though all the info is already on the website –
because it’s easier to ask than to search

Integrate heyteo easily:

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.

Integrate heyteo easily:

We are familiar with Fidelio, Mews, Aleno, Lunchgate, Ticketplus and E-guma. We would also be happy to get to know your providers.